COVID-19: Weekly Update 03.19

Dear Union Club Members,

Earlier this week, the General Committee made the decision to close The Union Club of British Columbia until April 30, 2020.

I would like to thank you for your continued support of our Club during this difficult time and over the next while. The emails and calls received are appreciated.

I also thank our General Committee and Management for their commitment and professionalism as circumstances beyond our control continue to evolve.

Given our commitment to stay in touch, weekly emails will continue in addition to announcements or Club news. Information will include updates on what is happening at the Club during this temporary closure, as well as items from the community at large that may be of interest to members. For example, the latter may be tips on staying healthy, coping at home, and how to help others. Information will also be posted on the Member Central website (internal to members) social media sites (links found below). 

Recognizing our Club’s closure and the significant impact to our community, we know that members will have questions. We ask for your patience as we endeavour to answer them. To help, a Frequently Asked Questions section will be posted to the Member Central section of the Club’s website. This will continually evolve as we work to answer concerns. We have included a few questions below.

Our top priority is the health and well-being of members and staff, and the sustainability of our Club itself. If you have any questions or comments, please email Mr. David Hammonds, General Manager at generalmanager@unionclub.com.

Again, thank you for your support of our club. Stay healthy.

Grace Van den Brink, President

FAQs 

Are any facilities open for member use during the temporary closure?

All facilities of the Club are closed. This is line with both current public health guidelines and to ensure the health and safety of all our members and staff.

Do I continue to pay my fees and dues during the closure?

Yes. Membership fees and dues, which pay for the operational expenses and the maintenance of our Club, continue. Even during this temporary closure, we have fixed costs, e.g. minimal staffing and utilities.

Will Club events take place during the closure?

All Club events up to April 30, 2020 are canceled. We will continue to monitor the health crisis and assess next steps as required. Updates and information will be via email and the Member Central website.

Will I be charged for an event booked during this closure?

No. Members and guests will not be charged for any event bookings during the closure.

How is our staff affected by the closure? Who is still working?

Senior Management is working with staff regarding the temporary layoffs.

There is a small rotating staff on site including Front Desk, Management Team and Maintenance. During this closure, staff will thoroughly clean and sanitize the Club.

Can I pick up my mail?

Yes. See the Front Desk 9am – 5pm daily.

Can I drop off a library book?

Yes. See the Front Desk 9am – 5pm daily.

Has the Union Club ever closed like this before?

As far as we know, our Club has not closed its doors for such a duration. The COVID-19 pandemic is unprecedented in our 140-year history which saw us stand through two World Wars, Prohibition, the Depression and many good and bad economic times. We will get through this together.

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